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I’ve received an order for 3 items but I do not have 1 item in stock, can I partially cancel the order?

Yes, you can partially cancel the order and sell only the item that are available. Here’s how:

  • Navigate to Sales from the left sidebar.
  • Go to Sales Orders and select the sales order in which you want to cancel the items.
  • Click Cancel Sales Order.
  • Select Cancel Items Partially.
  • Select the item you want to cancel.
  • Choose the reason for cancellation.
  • Click Proceed.
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