Cookie Policy

What is a cookie?

A cookie is a small text file that is stored on your computer or other internet connected device in order to identify your browser, provide analytics, and remember information about you such as your language preference or login information. They're completely safe and can't be used to run programs or deliver viruses to your device. You can learn more about cookies by clicking here (external link).

What type of cookies does Vikra use?

Cookies can either be session cookies or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expires or you delete your cookies. Expiration dates are set in the cookies themselves; some may expire after a few minutes while others may expire after multiple years. Cookies placed by the website you’re visiting are called “first party cookies".

Below is a detailed list of the cookies we use on our website. Our website is scanned with our cookie scanning tool regularly to maintain a list as accurate as possible. We classify cookies in the following categories:

Strictly Necessary
Functional/Preference
Analytics

Strictly Necessary cookies are necessary for our website to function and cannot be switched off in our systems. They are essential in order to enable you to navigate around the website and use its features. If you remove or disable these cookies, we cannot guarantee that you will be able to use our websites.

Function/Preference cookies allow us to remember the choices made by you (such as your user name, language or region) as well as other functionalities (such as controlling the cookie banner, redirection to a new page) in order to provide a more personalised online experience. These preferences are remembered (through the use of persistent cookies) so that you need not set them again the next time you visit the page.

Analytics cookies help us improve the way our websites work (e.g. by ensuring that users are finding what they are looking for easily). These track information about visits to the websites so that we can make improvement and report our performance. For example: analyse visitor and user behavior so as to provide more relevant content or suggest certain activities. These cookies also collect information about how visitors use the websites, which site the user came from, the number of each user’s visits and how long the user stays on the websites. We might also use analytics cookies to test new pages or features to see how users react to them.

Strictly Necessary

Cookie Name	Purpose	Validity
zalb_ followed by a 10-character sequence of numbers or alphanumeric characters.	Load balancing and session stickiness	Session
csr* / csr / *csr, zmpncc,zfccn	Website security	Session
dcl_pfx_lcnt	Navigation through cross-domains	Session
JSESSIONID	HTTP session token identifier	Session
stk, rtk	Login, Signup - Success & failure analysis	Session
_imtrem	Manage the 'Remember me' option	Session
_z_identity	Manage the user's login session	Session
IAMTFA*	Two Factor Authentication validation	Session
_zsudc	Manage custom domain login sessions	Session
zidp	Maintain OpenID sign in options	Session
zoho_fbuid	Maintain Facebook login option	Session
GAUTH_TICKET	Provide the authentication token in mobile apps for mobile sign in ability	Session
tfa_ac	Two Factor Authentication management	Session
clientauthtoken	Support sign in for client portal	Session
_iamadt, _iambdt	Manage logged in user session	1 month
zip	Store IP locale country value for proper website operations	1 day
AKA_A2	Performance optimisation in loading of pages	1 hour
dcl_bd	Stores the base domain of the current data center (DC) to ensure proper cross-data center domain navigation.	Session
is_pfx	Stores the current web URL domain prefix information	Session
IAMTFATICKET_<zuid>	Stores the trusted browser session, when "Trust this Browser" option is enabled during TFA verification by the user.	180day(s)
^(?=.*\d)[a-z0-9]{37}_user_uuid$	Account and Session Management	6 hours
^IAMSATCK_[0-9]+$	It is utilized to prevent brute force sign-in attacks originating from a browser.	90 days
aprmjrnpkcrkks	Security of website/application	Session
BuildCookie_AssetType	Build management	6 months
IAM_TEST_COOKIE	Security of website/application	1 day
PHPSESSID	PHP session cookie associated with embedded content from this domain.	2 days
wms-tkp-token	This is set by IAM filter to facilitate WMS authentication	1 month
wms.agent	This cookie informs the client whether the 'wms-tkp-token' is present. If not, an alternative authentication flow is used.	1 month
zmirc	To redirect the user to a app group based on free / paid	1 day
zpcc	CSRF Cookie, this cookie will set when customer access external(published) link	Session
zpct	Security of website/application	Session
zuserlang	Stores the preferred language for web page	1 day
IsMarketingSkip	Skip syncing sign up data to internal relationship management tools	Session
acc_ver	Redirect to the new user interface of Zoho accounts page	1 year
isiframeenabled	Manage the loading of some static containers for better UI client performance	1 day
uesign	Validate client ID while loading previous visit chats	1 month
PaymentsReferral	To identify the referral partner of the visitor.	90 days

Functional/Preference

Functional/Preference cookies allow us to remember the choices made by you (such as your user name, language or region) as well as other functionalities (such as controlling the cookie banner, redirection to a new page) in order to provide a more personalised online experience. These preferences are remembered (through the use of persistent cookies) so that you need not set them again the next time you visit the page.

Cookie Name	Purpose	Validity
MU	To store last visited organization	Session
has_js	Check if JavaScript is enabled in the visitor's browser	Session
zc_consent, zc_show	Manage user consent for tracking and cookie banner display settings	1 year
*polls	Maintain state and choices made by visitors in the polls conducted	1 year
isexitmodaldisabled	Store user preferences(eg. cookie banner, timezone, country, IP, locale etc)	90 days
pll_language	Polylang uses the cookie pll_language to remember the language selected by the user when he comes back to visit again the website. This cookie is also used to get the language information when not available in another way.	1 year
^zld[0-9]+state$	Used to store the minimisation and maximisation state of the embed	5 minutes

Analytics

Analytics cookies help us improve the way our websites work (e.g. by ensuring that users are finding what they are looking for easily). These track information about visits to the websites so that we can make improvement and report our performance. For example: analyze visitor and user behavior so as to provide more relevant content or suggest certain activities. These cookies also collect information about how visitors use the websites, which site the user came from, the number of each user’s visits and how long the user stays on the websites. We might also use analytics cookies to test new pages or features to see how users react to them.

Cookie Name	Purpose	Validity
RT	Measures page load time, or other timers associated with the page	7 days
za_anonymous_id	Understand visitors behaviour across our website	1 year
zc_cu, zc_cu_exp, zc_tp	Understand visitors behaviour across our website	1 year
ZPageURL, ZRef, ZohoMarkRef, ZohoMarkSrc	Understand visitors behaviour across our website	1 month, 1 month, Session, Session
zsstssn, zsltssn	Understand visitors behaviour across our website	30 minutes, 90days
_zldp, _siqid,*_uuid	Understand visitors behaviour across our website	2 years
*_zldt	Count number of visits to a page	1 day
zabUserId, zabHMBucket, zabBucket, zabVisitId, zabSplit, ztpctest, zab_*	Manage, analyse and understand visitor behaviour across our website	1 year, 1 year, 1 year, Session, 1 year, Transient, 1 hour
cookie-uid	Understand visitors behaviour across our website	Session
creator_cd	Analyse effectiveness of adwords campaigns	3 months
zpzohopage, zpzohoref	Track source and referral webpage information to understand user navigation	Session
gclid	Analyse effectiveness of adwords campaigns	3 months
gtm_zoho_source	Store referral source information	3 months
zsrv0., zsr*, ps_payloadSeqId	Understand visitors behaviour on a webpage	2 hours
^[a-z0-9]{32}$	Used for deriving the path taken by the visitor and the number of visitors that dropped off while traversing through the funnel.	1 month
^webformstarter_[a-z0-9]+$	Webpage analytics	Session
^webformvisitor_[a-z0-9]{64}$	Analytical/Performance	Session
^zsc[0-9a-z]{32}$	This cookie is set when a new session is started in full tracking. This cookie is used to identify the current session for full tracking.	1 day
landingPageUrl	Store user preferences(eg. cookie banner, timezone, country, IP, locale etc)	3 months
postMasterUUID	Webpage analytics	1 year
zft-sdc	This cookie stores metadata (entrances, source etc) of a session which is used by full tracking.	1 day
zia_{exp key - alphanumeric}	This cookie is set when user provides Identity information by using identifier API	1 year
zps-tgr-dts	This cookie contains session level metadata related to pagesense triggers.	1 year

*Information*: A local storage object named "zglobal_Acookie_optOut" is used to remember your cookie preference. The use of this storage object is categorised as Strictly necessary.

How can you manage cookies?

Most browsers allow you to control cookies through their 'Settings' preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information.

Browser manufacturers provide help pages relating to cookie management in their products Please see below for more information.

Disclaimer

We may update this Cookie Statement from time to time in order to reflect, for example changes to the cookies we use or for other operational, legal or regulatory reasons. Therefore, please re-visit this page regularly to stay informed about our use of cookies and related technologies. For more information relating to cookies, you may contact privacy@vikraseller.com.